How does it work?
First, you need to make a free account protected with a unique password. Once you have an account, you can start biding on your favorite activity. Once the auction ends and you are the highest bidder, one of our staff members will contact you by e-mail within three working days.
Why do I need to make an account?
Making an account is obligatory to participate to the online auction. For safety reasons, we need to verify that you are an actual human being. Without an official account, we would not be able to contact you when the auction is over.
Am I obliged to bid once I make an account?
You are under no obligation to bid once you register. Registering for the auction gives you the option to bid, but nothing else.
When will the auction end?
The auction ends on 13th of March at 10pm online. On site during the #Unmute event bidding can continue until 11pm. Biddings after this date and time are not valid.
Am I obliged to pay for the item once I make a bid?
A bid or purchase is considered a contract and you are obliged to purchase the item if you are the highest bidder. Hence, if you are not the highest bidder, there are no financial commitments, so you are not charged for the item.
As highest bidder, if you feel that you have a legitimate reason for not buying the item, you can contact us and explain your situation.
What happens next if I am the highest bidder?
If you are the highest bidder when an auction ends, you will receive an email that confirms you have the highest bid. We will guide you through the next steps.
When will I receive my price?
Once we have received the payment by invoice, you will receive your price.